Sunday, July 20, 2008

Where is MLM heading

MLM is going online and this is the reason why!

If you look at current global business trends you will find that many small and medium companies are getting the vast majority of their business online. As a matter of fact, US stats show 4 out of 10 small companies receive more that 75% of their income online.

And South Africa?
The overall situating of online business in South Africa is not dissimilar to where the USA was in 2000. At that point, bandwidth was expensive and somewhat limited. The costs where as follows:

  • 56Kbps $88 per month
  • DSL $135 per month

Today, DSL and other broad band connections are practically free in the US and South Africa is destined to follow this trend. Leading roll players such as IS and Google SA are suggesting South African DSL rates of around R50 per month with bandwidth increasing ten fold and capping being removed completely. It happened in the US so there is every reason to believe that it will happen in South Africa.

With reduction of price and the increase in speed, more and more people are going to connect permanently. This will lead to a rapid and radical increase in online business and those best poised to take advantage of these trends are going to make serious money.

MLM and the web
Traditional MLM is fundamentally a referral based business. People talk to people who become consumer or sales people. This activity is repeated and before you know it you have a thriving business.

If you take this age old concept and apply it to the Internet you can perform miracles. Instead of one person talking to one person you now have a situation where one person talks to hundreds if not thousands of people and they in turn do the same. With a good offering, the correct systems and a well conceived e-strategy you can ramp up your MLM business very quickly indeed.

If you are in any doubt of these facts, take a look at facebook/, myspace/ or even skype/. These are just three examples of what can be achieved when referral marketing is used effectively. Social networking is one of the most powerful drivers on the web. Ordinary people are changing the way products are perceived by consumers. Never in the history of the world as so much influence resided in the hands of consumers. If you are able to harness or influence consumer opinion and the online buzz you can literally grab the market.

NetReady provides very powerful mechanisms for MLM online. Take a look at the system features at http://www.netready.co.za/.


Tuesday, July 15, 2008

Statistics for South Africa

The DSA
The direct selling industry is governed by the Direct Selling Association of South Africa. They are responsible for policing the industry and have placed a number of rules and guidelines in place to help member companies stay within legal and ethical boundaries.

At the 2007 DSA conference, they released some interesting statistic.

South African Statistics 06/07
The following are official statistics as published by the DSA for South Africa.
  • 329,000 registered consultants
  • Total sales volume generated by these consultants is R3,5 Billion
  • They corporately earn R1.2 Billion

This means that the national Average income per active consultant is R3647 per month

To put this into perspective, the average income in South Africa is R1800 for women and R3000 for men. When you consider that the vast majority of MLMers are part time, the industry is doing really well.

As with any industry, you will find that 20% of the people are doing 80% of the work and earning 80% of the money. If we apply the 80 – 20 principle to the above statistics then we come to the conclusion that 65,000 independent business owner have earned R960 Million. This means that 16000 people are earning an average of R14,000 per month. There are not many industries that can make this claim.

Company Turnover
  • 5 companies doing over R300M
  • 4 companies doing between R200 - R300m
  • 5 companies doing between R100 - R200m
  • 2 companies doing between R50 - R100m
  • 20 companies doing between R10 - R50m
  • 8 companies doing Under 10m

I find it staggering that in a country with high unemployment, low average income and a very expensive trading environment that we have 16 companies doing over R50 million per year. 5 of these companies are doing in excess of R300 Million and I am aware of one company doing in excess of R570 million per year.

When an industry can provide this type of income for this many people then it requires serious investigation.

The following is a list of registered MLM and Direct selling companies in South Africa:

These are not the only MLM companies in SA they are simply the registered ones

The Ethics of MLM (Network Marketing)

So, your company is thinking of MLM as a route to market.

There are probably a number of questions you want answered. One of the first that always seems to come up is the question of the ethics of MLM. Over the years there have been many unethical people who have managed to tarnish the image of the industry. Their exploits usually land up in the news and they often end up in jail. Like any powerful and effective marketing mechanism, MLM is not immune to abuse.

There are however many ethical and successful MLM companies in operation worldwide. Avon is one that immediately springs to mind. Their awesome product range, enormous international network, structured compensation plan and the visible success of millions of consultants make them a great case study for how MLM should be done.

As with anything in life, it is up to you to ensure that you are honest and ethical in your business practices. The DSA has published a set of guidelines that govern the industry. The key issues are listed below:

The rules for keeping your business ethical
  1. No member should be compensated in any way for the act of recruiting.
  2. Products should provide value for money.
  3. You should have a money back policy allowing dealers to return unused stock for a refund.
  4. Dealers should not be required or encouraged in any way to purchase large amounts of stock. This is known as front end loading.
  5. Training should be freely available or at the very least, provided at cost.


Network Marketing Vs Franchising
When it comes to Turn-Key businesses, franchising used to be the pinnacle. When it began around forty years ago, hardly anyone had heard of the concept. As a matter of fact, there was a drive in the USA to declare franchising illegal and unethical. It seems ridiculous to think of it now but there was a time when the future of franchising was doubtful at best. Now, with more than R600 billion in annual sales of goods and services, franchising has become a part of our life-style. Our appetite for hamburgers alone has helped McDonald's become the industry leader, with over R60 billion in global sales.

Anyone who wants to own their own business can do so, without consuming time and money in research and development. The franchisee will provide all of that. All you need to do is pay over your money and you can walk in and turn the key. Because of this, franchises are also called "turn-key operations." But there's a catch. The average start-up cost for a franchise is about R1.2 Million. Ouch! It also comes with its own set of overheads such as rent, staff, shrinkage etc.

So where does Network Marketing fit into the picture? Network Marketing gives any willing dealer all the benefits of a franchise for a fraction of the cost!


The following is a laundry list of facts about Network Marketing:

  1. Network Marketing is open to everyone of legal age regardless of sex, education, race, religion, business experience, social standing, past successes or failures.
  2. Network Marketing is a legal and ethical business structure. It is recognized in Canada, England, Australia Germany, Japan, Malaysia and other countries throughout the world. In most countries, it is regulated by the Direct Selling Association (DSA).
  3. Although no precise figures exist (because most companies in the industry are privately held and are not required to publish their financial statements), experts believe Network Marketing is currently at a level of approximately R400 billion globally!
  4. Network Marketing companies are also on the New York Stock Exchange and Fortune's list of 100 Fastest Growing Companies. A few examples are Avon, Shaklee, Amway, A.L. Williams and Mary Kay Cosmetics.
  5. Dealers own their business.
  6. Dealers are volunteers. They are under no obligation to do anything.
  7. They can typically begin their business for a few hundred Rand. This money goes towards start-up kits, sales support material and initial product inventory.
  8. Network Marketing is a professional career opportunity. Due to the fact that so many people are involved in it part-time, it might appear as a kind of money-making hobby. However, one look at the number of professionals and white-collar men and women entering the industry changes that perception.
  9. There is no need to employ high-pressure sales tactics and manipulative closing techniques. Network Marketing is a "sorting" business based on finding the right people who fit with the dealer, the product and the opportunity.
  10. Network Marketing is all about freedom of choice. The Dealers are free to choose who, when, where, why, and how they operate their business. Network Marketing puts them in control of their life.

What Network Marketing is Not:

  1. Network Marketing IS NOT an illegal "pyramid scheme." It is not a chain letter or illegal lottery where people make money by recruiting others to join in the game. Network Marketers are paid only on the distribution of valuable products or services.
  2. Network Marketing IS NOT a "get-rich-quick' business. Although fast money has happened for a few individuals, they are the rare exceptions, not the rule. But if you drop the "quick" and call it a "get-rich" business, that's another matter.
  3. Twenty percent of all millionaires HAVE NOT become rich through Network Marketing. Yes, the industry has produced many millionaires, but compared to the number of real estate millionaires... Again, no way!
  4. Network Marketing IS NOT just for professional salespeople. Of the countless success stories in the industry, most have come from individuals with non-sales backgrounds and little or no experience.
  5. Network Marketing IS NOT taught at Harvard and Stanford Business Schools. A number of colleges and universities have used case studies of a few companies in their marketing courses, but that's all (at least for now!).
  6. Network Marketing IS NOT a full-time commitment. The vast majority of the men and women in this industry work their business part-time.
  7. Network Marketing IS NOT for men only. Actually, the majority of active, successful people in the industry are women. In the case of the Acorn business, it is heavily biased towards women.

Unfortunately, Network Marketing is misunderstood by most of the general public. There are those who have had an unfortunate experience of one kind or another. Others, because of what they've heard, think it's an "illegal pyramid!' But as Dr. Dean Black, author of "The MLM Simple Success Guide" says, "there’s nothing wrong with the principle, just with the way some people work with it!'

The truth is, it's legal and it works! It's working for lot of people who have learned how to make it work for them.

The reason for this blog

I have started this blog for three reasons:
  1. The first is to help companies to develop MLM as a route to market
  2. The second is to generate interest in the NetReady system (http://www.netready.co.za/)
  3. Lastly, but not least in importance, is to share ideas with MLM and direct sales companies around the world.

As this is my first attempt at blogging, I am not sure what to expect but here goes!

Starting NetReady
In 2001 we started development on software that would manage MLM and direct selling companies. We where convinced that manufacturers would jump at the opportunity of marketing their products through this exciting channel. Three years and several Million Rand later, NetReady was born (http://www.netready.co.za/). It was at this point that we got our first real shock.

We showed the system to dozens of manufacturers who we felt sure would buy it but were sent packing by all of them. In all our research, we had never guessed that the industry would be viewed with such scepticism. Even when we tried to give the system to one company for free, they were not interested.

We decided that we would have to prove that MLM would work for local manufacturers and that NetReadr was the only choice to manage an MLM company.

In 2003 we started a small MLM company called AcornKids.com. Within 6 months we were experiencing the most unbelievable growth. We doubled our turnover every month for 12 consecutive months. It was truly remarkable! With the visible success of AcornKids.com, companies began to show real interest in the software. Within the following year we had signed contracts with Virgin, Censida, Smile Education and VOX Telecoms. We now also have clients in Dubai and the UK.

NetReady has become a force in the South African MLM industry and we believe we are contributing in a very real way to stemming the joblessness that is so prevalent in South African society.

Our development skill coupled with 5 years of real world MLM experience make us a perfect partner for anyone entering the MLM or e-business environment.